Thursday, February 18, 2010

Nonverbal Communication: What's a body to do?

Yesterday I read an article by Charles Montoya reflecting upon the Super Bowl. The byline read, "Peyton’s misfire attributed to an acute case of Malus-Nonverbalis-Communicatis!" The article was a blog supported by Education Career Services and went on the relate the importance of body language in an interview.

Bodies don't lie and a careful observer can tell a lot about you by your body language. Sherlock Holmes read clues this way. The TV program "Lie to Me" is all about watching people's reactions to glean the truth or other information. Dr. Paul Ekman has researched facial expression and body movement since 1954. His research of nonverbal behavior has been used in numerous ways including national security and law enforcement.He has an online training program that can be used for interviewers.

In an interview it is vital that you are aware of the recruiter's body language as well as your own. If you are nervous, how is your body revealing that? Is the recruiter listening intently; is s/he leaning toward you to indicate her/his interest? Jill Bremer, an image consultant, says, "Within thirty seconds, people judge your economic level, your educational level, your social position, your level of sophistication and your level of success.Within four minutes, they’ve made decisions about your trustworthiness,compassion, reliability, intelligence, capability, humility, friendliness and confidence." It is worth paying close attention to make a good first impression with a potential employer.

Offer a good firm handshake (not a wet rag, please), stand tall, do not cross your arms across your chest ( seen as a defensive position) and try not to wiggle in an interview. I see students bouncing their leg up and down or playing with their pens or hair while talking to me. Talking too fast or mumbling will tank your interview. Observe people who are professional, self confident, and friendly in order to imitate that body language. Give positive nonverbal feedback to the recruiter by nodding your head in agreement at appropriate times. Positive body language will help you succeed in the interview process.

Back to the Super Bowl, Tracy Porter read Peyton Manning's body language and capitalized upon it leading the Saints to victory. 55% of communication is nonverbal. Be aware of the messages you give.

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